Password friction interrupts checkout
Forgotten passwords and reset emails add opportunities for customers to abandon checkout.
RetailINDUSTRIES / IDENTITY IN CONTEXT
No password
at checkout or the register.
SenseCrypt IdPLaunched
Retail has two clocks: the cart about to be abandoned and the hire starting Monday. SenseCrypt signs in shoppers without passwords and puts crew on shared devices.
Person-bound accessONE IDENTITY / RETAIL
One sign-in, online and in store.
01 / THE PERSONEnrolled phone02 / THE PROOFLive face check03 / YOUR ENVIRONMENTShared register
01Current approach
Where retail access loses time and sales.
Loyalty points are currency
Passwords reused from other sites get stuffed into your accounts. When the points drain, your brand takes the blame.
Seasonal churn, constant tickets
Every peak season hundreds join and leave within weeks; provisioning and deprovisioning by hand can’t keep up.
Password resets add support work
Password resets are a top contact-center driver: cost without a single unit sold.
Disconnected accounts across channels
The web remembers a shopper the app forgot, and the kiosk starts from zero: every channel authenticates differently.
Guest checkout wins by default
Faced with one more password, customers choose guest checkout. The relationship ends at the receipt.
02When to use it
How SenseCrypt supports retail access.
SENSECRYPT / RETAIL
Checkout keeps moving
Returning customers confirm on their own phone and the order goes through. No password stands between the cart and the sale.
Remove passwords from credential-stuffing attacks
Customer accounts have no password behind them, so passwords spilled in someone else’s breach cannot be tested against this passwordless path.
One identity across every channel
Web, app, or in-store screen: the customer approves with the same glance at their own phone wherever they shop.
High-value orders, verified
Before a big-ticket order or a stored-card change, the prompt names the exact request and the configured face check verifies the enrolled account holder.
Provision seasonal staff together
Enroll new hires from the photo in their file, provision through SCIM, and revoke the whole cohort when the season ends.
Shared registers, personal accountability
Crew verify on their own phones to open shared registers and back-office tools, so the application can link its discount, refund, and override logs to that verified identity.
Franchise and supplier portals
Give each franchisee or supplier an isolated tenant with your branding: one platform for the whole network.
Your responsibilities
- Presenting and validating the specific order or card change in your application before a high-value approval.
03Relevant solutions